Adult Care Worker Level 2

Adult Care Worker Apprenticeship level 2


About this Apprenticeship 

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing

competences and skills to provide high quality compassionate care and support. They are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives which is at the heart of person centred care. Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres, a person’s home or clinical healthcare settings.

What does the course comprise?

In order to achieve the full apprenticeship standard at level 2, learners in the social care sector must achieve:

Programme qualifications and requirements:

  •  The 15 standards of the Care Certificate
  • The level 2 Diploma in Care
  • English and Maths Functional Skills
  • End-point assessment

The Apprenticeship at level 2 usually takes 12 months to complete, during which time you will participate in training, development and ongoing activities. These typically include an induction specific to your workplace which meets the 15 standards required by the Care Quality Commission as set out in the Care Certificate.

The level 2 Diploma in Care consists of:

  • Mandatory units covering core knowledge and skills competencies with optional specialisms which can be combined in flexible ways to reflect the real working conditions of different learners.

The content of the mandatory units covers safeguarding and protection, responsibilities of a care worker, communication in care settings, duty of care, handle information, personal development, equality and inclusion, health, safety and wellbeing and person-centred approaches.

  • Optional units cover a range of adult care services and include undertaking personal hygiene activities with individuals, contributing to monitoring the health of individuals affected by health conditions, support individuals to eat and drink, provide support for sleep, assist in the administration of medication etc.

The Adult Care Worker’s knowledge must include:

  • Understanding the job they have to do, their main tasks and responsibilities
  • The importance of having the right values and behaviours
  • The importance of communication
  • How to support individuals to remain safe from harm
  • How to promote health and wellbeing for the individuals they support and work colleagues
  • How to work professionally, including their own professional development

The Adult Care Worker’s skills include:

  • Undertake the main tasks and responsibilities according to their job role
  • Treat people with respect and dignity and honour their human rights
  • Communicate clearly and responsibly
  • Support individuals to remain safe from harm
  • Champion health and wellbeing for the individuals they support and work colleagues
  • Work professionally and seek to develop their own professional development.

The Adult Care Worker’s key behaviours are summed up by the “Six Cs”:

  • Care – caring consistently
  • Compassion – kindness, consideration, dignity and respect
  • Courage – is doing the right thing for people
  • Communication – central to effective team working
  • Competence – applying knowledge and skills
  • Commitment – improving the experience of people who need care and support

Apprentices must achieve level 1 English and Maths Functional Skills  and attempt level 2 before taking their end-point assessment.

The End Point Assessment components are:

A situational judgement test (60 multiple choice questions)  and a Professional Discussion lasting around 45 minutes, carried out by an independent assessment organisation. Three levels of grades are available; Pass, Merit and Distinction.

How will the learner be assessed?

Assessment will take place by regular observation in the workplace. Additional assessment will be through portfolio building of assignments, case studies, observation  and work based activities.

What support is available?

Full support will be given, including one to one sessions or workshops with the assessor where appropriate, and contact with the assessor by e-mail or telephone.  In addition, on-line portfolio building facilities are available.

What are the costs and how do I enrol?

To check eligibility, contact us on 01702 353557 or email [email protected] for more details.

Under the Government’s Apprenticeship Reforms of 2017,  employers have to make a contribution to the cost of training . We’ll discuss and agree this before carrying out an Initial Assessment with each individual learner, which could lead to enrolment if this qualification is appropriate.


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